We hope you are delighted with your purchase. You can return any item purchased for a full refund within 14 days after receipt. However, you must take reasonable care of the item/s. You are responsible for the p&p costs to and from your address unless your order is found to be faulty.
All parcels are sent back at your own risk and we would advise using a signed for service as the parcel is not our responsibility until we sign for it.
The right to return for a refund does not apply to the following-:
"personalised goods or goods made to a consumer's specification" this includes all bespoke custom orders either placed on the website or over the phone.
PLEASE NOTE: We will only accept the return of item/s if sent back in original unused condition.This includes any items that smell of smoke and items returned in unsuitable packaging.